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Latest News

Easter Long Weekend

Please note that the Databuild Helpdesk and office will be closed on Good Friday 25th March and Easter Monday 28th March for Easter Public Holidays.

We will reopen again on Tuesday 29th March.

Labour Day Public Holiday

Please note that the Databuild Helpdesk and office will be closed on Monday 14th March for Labour Day Public Holiday (Vic).

We will reopen again on Tuesday 15th March.

Christmas Holidays

Databuild would like to take this opportunity to wish you and your staff a very Merry Christmas.

Grand Final Day Public Holiday

Please note that the Databuild Helpdesk and office will be closed on Friday 2nd Oct for the Victorian Grand Final Day Public Holiday.

We will reopen again on Monday October 5th October.

Databuild Verison 2.54.3 now released

Databuild Version 2.54.2 is now available for download which addresses some key issues our customers have alerted us to this week following our Monday Version 2.54 EOFY release.

What’s New: Please click here to view additional 2.54.3 release notes.

Download Instructions: To download Databuild version 2.54.3, click on the download link, and enter your login.

Version 2.54 now released in time for EOFY

Databuild are pleased to announce that Version 2.54 is available for download bringing with it some great new features, additions and improvements all aimed at reducing the time and effort spent undertaking your day to day processes, and of course, assisting with end of financial year hassles.

Upcoming webinar

We are pleased to announce that we are running a V2.54 pre-release preview webinar on Thursday 25th June at 2pm AEST (4pm NZST).

The webinar topic will be an overview of 2.54 features and changes that are about to be released in Version 2.54 at the end of June.

To register for the webinar, please click here.

This webinar will be uploaded to our Support site, my.databuild once completed as is open to all.

If you have any further questions please do not hesitate to email or call our helpdesk on AU 1300 015 153/ NZ 03 9525 6344.

Queen's Birthday Holiday

Please note that Databuild support and offices will be closed on Monday 8th June for Queen's Birthday public holiday reopening Tuesday 9th June.

For any support enquiries during this time, please visit our dedicated support website my.databuild.com.au or watch our YouTube guides.

Support desk wait times

Please note that our Support desk are currently experiencing higher than usual call and email volumes due to our recent release of version 2.53.2. We will endeavour to keep your wait time to a minimum both on hold and in our replies, but please note that there may be a delay in response.

Thankyou in advance for your patience.

Note that the Support desk is only open from 8.30am - 5.30pm Monday - Friday AEST.

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