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Latest News

Support desk wait times

Please note that our Support desk are currently experiencing higher than usual call and email volumes due to our recent release of version 2.53.2. We will endeavour to keep your wait time to a minimum both on hold and in our replies, but please note that there may be a delay in response.

Thankyou in advance for your patience.

Note that the Support desk is only open from 8.30am - 5.30pm Monday - Friday AEST.

Upcoming Trade Shows

Databuild are pleased to announce we will be attending 2 upcoming trade events across Australia and New Zealand.

Databuild Version 2.53 just released!

Databuild are pleased to announce that Version 2.53 is available for download bringing with it some great new features, additions and improvements all aimed at reducing the time and effort spent undertaking your day to day processes.

One of these features is a new calculation routine in the unit of measure that allows users to calculate a percentage of bill cost. A new progress claim report has also been created which has the ability to include claim stages and variations in the one claim. This can be located in Posting – Claims – Claim Schedule tab.

Sydney Classroom training courses now open for booking

Following the success of our Melbourne courses held in March, Databuild are pleased to announce that places at our Sydney Estimating and Accounting courses are now open for booking. Please see below for schedule of dates for 2015 and information on how to book.

MAY/JUNE - SYDNEY (Ingleburn) 27th May - 3rd June

SEPTEMBER - BRISBANE (Banyo) 2nd - 9th September*

NOVEMBER - TBC Please register your preferred location by clicking here.

Databuild Version 2.53 - coming soon

Mid-April sees the release of Databuild Version 2.53 bringing with it some great new features, additions and improvements all aimed at reducing the time and effort spent undertaking your day to day processes.

One of these features is a new calculation routine in the unit of measure that allows users to calculate a percentage of bill cost. A new progress claim report has also been created which has the ability to include claim stages and variations in the one claim. This can be located in Posting – Claims – Claim Schedule tab.

Support Desk Wait Times

Please note that our Support desk are currently experiencing higher than usual call and email volumes.

We will endeavour to keep your wait time to a minimum both on hold and in our replies, but please note that there may be a delay in response.

Thankyou in advance for your patience.

Easter holiday closure

Please note that the Databuild Support Desk and offices will be closed over the Easter weekend from Good Friday 3rd April, re-opening Tuesday 7th April.

In the meantime if you require assistance, please visit our dedicated Support page for access to Databuild's online knowledgebase that is there to assist your learning and also help you troubleshoot. It contains:

• Support guides covering all software modules

• Quick start assistance

• Help guides

Early April Webinar - RESCHEDULED

Please note that we have rescheduled our upcoming pre-release webinar previewing features of the upcoming V2.53 release (due out early April).

The new time for this webinar will be April 1st at 2pm AEDST.

Win By Participating In Our Study

We are currently running another customer satisfaction study and would love your participation to answer a few short questions about our products and services.

Click here to access, and if you complete and leave your details at the end of the survey by March 31st, you'll go in the draw to win a $50 prepaid Visa card!

Thankyou for your participation.

March Newsletter

Our March newsletter has just gone out to customers with some information about our upcomng Version 2.53 release in early April, some hints and tips from our Support Team, notification of public holidays, traiinng dates and a link to our new customer satisfaction study.

Click here to view the latest newsletter.

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