An active Databuild software subscription is designed to keep your business up to date with the latest tools and techniques, ensuring you get the most out of the software and improve your productivity. By subscribing, you unlock a range of benefits tailored to enhance your business operations and support your growth.
Key Benefits of Your Databuild Software Subscription:
- Software Support: Available via phone and email, to assist with any software issues, functionality or enquiries.
- Enhancements: Enjoy access to all software updates, including new features and enhancements specifically designed to streamline your business processes throughout the duration of your subscription.
- Exclusive Training Workshops: Participate in our Online Training Workshops, ensuring your team is proficient with the latest features and best practices.
- Third-Party Support: Basic support for third parties such as your IT providers and accountants, facilitating server migrations, database format conversions and troubleshooting.
- Feature Request Submissions: Submit requests for new software features, which will be considered for future development to better meet your business needs.
Should You Choose Not to Renew?
- Phone Support Fees: A support fee will be charged at a set rate per 10-minute block for any phone support requests.
- No Email Support: Email support will not be available.
- Higher Cost for Additional Licences: Any additional licence purchases will be charged at a higher price.
- Licence Deactivation Fee: Licence deactivations will incur an administration fee.
- Payroll Integration Disabled: The integration and functionality of KeyPay / Employment Hero within Databuild will be disabled.
- No Access to Workshops: Without a subscription, you will not be able to participate in our online training workshops.
Databuild’s Moving to the Cloud!
We’re currently finalising a major investment to modernise our codebase, enabling cloud-based and mobile-friendly ways of working, and eliminating outdated software dependencies. These changes will ensure a robust and flexible platform for years to come.
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